corivensilo - Professional Business Leadership Education

Introduction and Scope

corivensilo recognises the importance of protecting personal information. This Privacy Policy outlines how we collect, use, store, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

This policy applies to all personal information collected by corivensilo through our website, services, and business operations. We're committed to handling your personal information transparently and securely.

Our Commitment: We collect only the information necessary to provide our financial leadership services and will never sell your personal data to third parties for marketing purposes.

Information We Collect

Personal Information Types

Information Type	Purpose	Collection Method
Contact Details	Service delivery and communication	Forms, email, phone calls
Business Information	Tailoring our financial leadership programs	Consultation forms, assessments
Financial Context Data	Understanding your business needs	Intake questionnaires, discussions
Website Analytics	Improving user experience	Cookies, tracking pixels

Collection Methods

Website contact forms and inquiry submissions
Email correspondence and phone consultations
Business assessment questionnaires
Program registration and participation
Website cookies and analytics tools
Third-party referral information when provided with consent

How We Use Your Information

Your personal information helps us deliver relevant financial leadership education and support. We use collected information for specific, legitimate business purposes that align with your expectations.

Service Delivery

Providing tailored financial leadership programs, consultations, and educational content that matches your business needs and objectives.

Communication

Sending program updates, educational materials, scheduling information, and responding to your inquiries about our services.

Service Improvement

Analysing feedback and usage patterns to enhance our programs, develop new offerings, and improve the overall client experience.

Legal Compliance

Meeting our obligations under Australian law, including record-keeping requirements and regulatory compliance for business education services.

Information Sharing and Disclosure

We limit information sharing to essential business operations and trusted partners. Your information is never sold or used for purposes beyond our stated educational mission.

Authorised Disclosures

Service providers who assist with program delivery (bound by confidentiality agreements)
Technology platforms used for course delivery and communication
Professional advisors including accountants and legal counsel
Regulatory authorities when required by law
Third parties with your explicit consent for specific purposes

International Transfers: Some of our technology providers may store data on servers outside Australia. We ensure these providers maintain adequate privacy protections equivalent to Australian standards.

Data Security and Protection

We implement comprehensive security measures to protect your personal information from unauthorised access, modification, or disclosure. Our security approach combines technical safeguards with strict internal policies.

Encryption

All data transmitted to and from our systems is encrypted using industry-standard SSL/TLS protocols.

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Access Controls

Strict role-based access ensures only authorised personnel can view your information on a need-to-know basis.

Secure Storage

Personal information is stored on secure servers with regular backups and monitoring for suspicious activity.

Security Incidents

In the unlikely event of a data breach, we will assess the risk to your privacy and notify you and relevant authorities as required under the Notifiable Data Breaches scheme, typically within 72 hours of becoming aware of the incident.

Your Privacy Rights

Under Australian privacy law, you have several rights regarding your personal information. We're committed to facilitating the exercise of these rights promptly and without charge.

Access Rights

Request a copy of the personal information we hold about you, including details about how it's been collected and used.

Correction Rights

Ask us to correct any inaccurate or outdated information in our records to ensure it remains current and accurate.

Deletion Rights

Request deletion of your personal information when it's no longer needed for our legitimate business purposes.

Complaint Rights

Lodge complaints about our privacy practices directly with us or with the Office of the Australian Information Commissioner.

Exercising Your Rights

To exercise any of these rights, contact us using the details provided below. We'll respond to your request within 30 days and may need to verify your identity before processing certain requests.

Data Retention and Deletion

We retain personal information only as long as necessary to fulfill our service obligations and meet legal requirements. Our retention approach balances your privacy rights with legitimate business and legal needs.

Retention Periods

Active client information: Retained during engagement and for 7 years post-completion
Inquiry information: Stored for 2 years from initial contact
Marketing preferences: Maintained until you withdraw consent
Financial records: Kept for 7 years as required by Australian tax law
Website analytics: Anonymised after 26 months

Automatic Deletion: We regularly review stored information and automatically delete data that has exceeded our retention requirements, unless legal obligations require longer storage.

Cookies and Website Analytics

Our website uses cookies and similar technologies to enhance your browsing experience and help us understand how visitors interact with our content. Most cookies we use are essential for website functionality or help us improve our services.

Cookie Categories

Essential cookies: Required for basic website functionality and security
Analytics cookies: Help us understand website usage patterns and popular content
Preference cookies: Remember your settings and customisation choices
Marketing cookies: Used sparingly and only with your consent for relevant content

You can control cookie settings through your browser preferences. Disabling certain cookies may affect website functionality, but essential privacy and security features will continue to work.

Third-Party Services

We work with trusted third-party service providers to deliver our programs effectively. These relationships are governed by strict privacy agreements that require the same level of data protection we maintain internally.

Key Service Categories

Learning management systems for course delivery and progress tracking
Email service providers for program communications and updates
Analytics platforms to understand website usage and improve user experience
Payment processors for secure transaction handling
Video conferencing platforms for virtual consultations and group sessions

All third-party providers are carefully vetted for their privacy practices and must meet Australian privacy standards or equivalent protections when operating internationally.

Updates and Changes

We review and update this Privacy Policy regularly to reflect changes in our practices, technology, and legal requirements. Significant changes will be communicated directly to active clients and prominently displayed on our website.

Minor updates, such as contact detail changes or clarifications, may be made without specific notification. We encourage you to review this policy periodically to stay informed about how we protect your information.

Policy History: Previous versions of this policy are available upon request. The current version supersedes all earlier versions and applies to all information collected both before and after the update date.